Accountability: Freedom and Responsibility without Control

Authors Rob Lebow and Randy Spitzer show how to transform a business by replacing the control and manipulation that typically characterize the workplace with personal accountability. The book helps readers determine the level of accountability that exists in a company, discusses the Seven S's of Accountability, and introduces the member citizen concept and the metaphor of the Wise Counsel -- a coach, mentor, and leader who functions as a resource, not a controller.