Hotel Housekeeping: Operations and Management (Oxford Higher Education)

The second edition of Hotel Housekeeping: Operations and Management is a comprehensive textbook specially designed to meet the requirement of students pursuing courses in hotel management.

The book explores the key elements of housekeeping as also its theoretical foundations and techniques of operations. It provides an exhaustive coverage of the core concepts as well as guidelines on practical aspects of the subject.
Students of hotel management would find the book highly useful. With its practice-oriented approach, the book would also be useful for housekeeping professionals and students of home science.
Key Features
A new chapter on ergonomics in housekeeping
New sections dealing with anti-terrorism measures, odor control, and use of hotel management software
New case studies based on real-life, sensitive situations encountered by housekeeping staff in the course of their routine work

In The DVD

Videos explaining the exact procedure involved in bed-making, room cleaning, flower arrangement, and organizing the maid s cart
Color plates showcasing illustrations of manual and mechanical cleaning equipment used in housekeeping, various types of flower arrangements, screenshots from hotel management software, etc.