T. Scott Gross teaches how to get ordinary people to give world class service. He provides a hands on approach step-by-step formula for developing self-managing, excited service teams that put the customer first.
Leading Your Positively Outrageous Service Team
$27.49 - $28.99
- UPC:
- 9781571010179
- Maximum Purchase:
- 2 units
- Binding:
- Paperback
- Publication Date:
- 1995-02-01
- Author:
- T. Scott Gross
- Language:
- english
- Edition:
- 5th or later Edition
Brand: iUniverse, Inc.
Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team
$24.27 - $30.34
