Managing Sideways: Using The Rummler-Brache Process Improvement Approach to Achieve Performance Breakthrough

Managing Sideways provides managers with 10 steps for dramatically improving the process through which the company develops products and serves its customers. Faster-better-cheaper is a moving target, and the only way the company has a chance of achieving this corporate triple-play is through continued process improvement. This quick-read handbook will change the way every executive views managing the organization as a whole. It will provide the 90 degree shift in mindset managers need to create a lean, elegant, efficient process environment that works. Managing Sideways offers a blueprint for becoming the alpha company in your marketplace.