Reengineering and Total Quality Management promised dramatic improvements in profit, efficiency, and quality, but a number of TQM initiatives ended in failure as a result of an incorrect or incomplete implementation process. Here is a book that will help put the odds on your side by giving you specific skills and experience-based advice for successfully planning and implementing process design.
Process Redesign: The Implementation Guide for Managers
$15.68 - $29.24
- UPC:
- 9780201633917
- Maximum Purchase:
- 2 units
- Binding:
- Hardcover
- Publication Date:
- 1996-09-15
- Author:
- Arthur R. Tenner;Irving J. DeToro
- Language:
- english
- Edition:
- 1