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Process Redesign: The Implementation Guide for Managers

$15.68 - $29.24
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UPC:
9780201633917
Maximum Purchase:
2 units
Binding:
Hardcover
Publication Date:
1996-09-15
Author:
Arthur R. Tenner;Irving J. DeToro
Language:
english
Edition:
1
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Reengineering and Total Quality Management promised dramatic improvements in profit, efficiency, and quality, but a number of TQM initiatives ended in failure as a result of an incorrect or incomplete implementation process. Here is a book that will help put the odds on your side by giving you specific skills and experience-based advice for successfully planning and implementing process design.