Discusses the ways in which, due to modern technology, customers expect immediate response, and describes companies which have structured themselves to take advantage of these developments
Real Time: Preparing for the Age of the Never Satistied Customer
$15.82 - $19.78
- UPC:
- 9780875847948
- Maximum Purchase:
- 2 units
- Binding:
- Hardcover
- Publication Date:
- 1997-01-15
- Author:
- Regis McKenna
- Language:
- english
- Edition:
- Large type / large print edition