Supervisor's Survival Kit (11th Edition)

Continuing the Elwood Chapman tradition, author Cliff Goodwin brings you The Supervisors Survival Kit, the 11^h Edition. Updated throughout, thisnewedition focuses on the essential techniques and skills needed to be an effective supervisor. It offers a unique approachfostering supervisory skills through the use of role plays, case studies, games and exercisesand will help readers gain confidence in their leadership and supervisory roles. This book discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. New to this edition are more self-assessment exercises as well as brand new activities at the end of each chapter.