Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
The Call Center Dictionary
Madeline Bodin
$27.90 - $34.87
- UPC:
- 9781578200955
- Maximum Purchase:
- 2 units
- Binding:
- Paperback
- Publication Date:
- 2002-01-05
- Release Date:
- 2002-03-01
- Author:
- Madeline Bodin;Keith Dawson
- Language:
- english
- Edition:
- 3