With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there the partners and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way.
The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary
Brand: America Media International
$32.83 - $41.04
- UPC:
- 9781933309644
- Maximum Purchase:
- 2 units
- Binding:
- Audio CD
- Publication Date:
- 2007-07-27
- Author:
- Joseph A. Michelli
- Language:
- english
- Edition:
- Abridged