Be Our Guest: Perfecting the Art of Customer Service

Disney Press

$16.42 - $75.00
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UPC:
9780786853946
Maximum Purchase:
3 units
Binding:
Paperback
Publication Date:
2003-06-01
Release Date:
2003-06-02
Author:
The Disney Institute;Theodore Kinni
Language:
english
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Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.