Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one's customers. Reprint. 25,000 first printing.
Be Our Guest: Perfecting the Art of Customer Service
Disney Press
$16.42 - $75.00
- UPC:
- 9780786853946
- Maximum Purchase:
- 3 units
- Binding:
- Paperback
- Publication Date:
- 2003-06-01
- Release Date:
- 2003-06-02
- Author:
- The Disney Institute;Theodore Kinni
- Language:
- english