Continuous Quality Improvement In Health Care: Theory, Implementations, And Applications

Brand: Jones Bartlett Learning

$28.58 - $35.72
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UPC:
9780763727123
Maximum Purchase:
3 units
Binding:
Hardcover
Publication Date:
2005-09-08
Author:
Curtis P. McLaughlin;Arnold D. Kaluzny
Language:
english
Edition:
3
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Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.