Getting to Resolution: Turning Conflict Into Collaboration

Stewart Levine

$28.63 - $39.63
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UPC:
9781576757710
Maximum Purchase:
3 units
Binding:
Paperback
Publication Date:
2009-11-01
Author:
Stewart Levine
Language:
english
Edition:
2
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Adversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form, Stewart Levine's resolutionary alternative goes beyond compromise and capitulation. He offers ten guiding principles that stop anger and resentment cold and enable both sides to return to productive, satisfying, functional relationships. Levine's seven-step conversational process fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. This second edition has been thoroughly revised with new examples; new tools; new material about communication, trust building, and virtual collaboration; and a more global outlook.