Draws on insights from top companies to show managers how to boost their bottom line by managing the design and delivery of service, including information on learning from lost customers and maintaining a service vision.
Managing Knock Your Socks Off Service
$15.20 - $19.00
- UPC:
- 9780814432044
- Maximum Purchase:
- 2 units
- Binding:
- Paperback
- Publication Date:
- 2013-05-01
- Author:
- Chip R. Bell;Ron Zemke
- Language:
- english
- Edition:
- 3
1,227 Qi Facts to Blow Your Socks off
$1,200.00 - $1,500.00
Knock Knock
How to Traumatize Your Children: 7 Proven Methods to Help You Screw Up Your Kids Deliberately and with Skill
$22.20 - $27.75
