Nothing so needs reforming as other peoples habits. Mark Twain Taking Mr. Twains wry observation to heart, Aubrey Daniels, the internationally renowned author, behavioral psychologist, and premier performance management expert, follows up his classic best-seller, Bringing Out the Best in People, with an invaluable guide guaranteed to optimize each and every one of our relationships both at home and at work. This science-based guide introduces us to a powerful technique with which to honestly and beneficially influence those around us and maximize our own happiness and personal productivity. Whether at home, at work, or at play, Other Peoples Habits explains exactly how to: design and define day-to-day reinforcers that really work establish effective relationships based on mutual respect and shared expectations set fair performance management standards with peers and loved ones and implement and maintain them without stress and heartache keep the lines of communication open so friends, family, and coworkers always know exactly what is expected of themand when theyve achieved it implement the invaluable Dos and Donts of Delivering Reinforcement and customize them for different relationships and situations take charge of your life once and for all! Other People's Habits provides a consistent intellectual approach to improving performance and designing practical, tactical interventions with people in our personal lives that are likely to have significant positive effects on their behavior. Daniels' work thoroughly explores and explains a consistent and coherent framework that is grounded in inspired research and experience.
-Herman B. Dutch Leonard
Academic Dean for Teaching Programs
John F. Kennedy School of Government, Harvard University
