A best-selling promoter of Quality programs for businesses presents a case study showing how the ITT corporation saved $720 million dollars by adhering to his quality concepts. Reissue.
Quality Is Free: The Art of Making Quality Certain
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Quality Is Free: The Art of Making Quality Certain
- UPC:
- 9780451625854
- Maximum Purchase:
- 3 units
- Binding:
- Mass Market Paperback
- Publication Date:
- 1980-01-01
- Release Date:
- 1980-01-01
- Author:
- Philip B. Crosby
- Language:
- english
- Edition:
- Cover Bent
Matthew Kohut John Neffinger
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