Using his experiences as a fast food worker, Sherron A. Stevens, an 18-year old college student from Columbus, Ohio, has authored a powerful new guide for employees, managers, executives and CEOs on how to implement exceptional customer service.
Undercover Customer: 100 Ways To Fix Your Broken Customer Service
$13.28 - $16.68
(No reviews yet)
Write a Review
Write a Review
Undercover Customer: 100 Ways To Fix Your Broken Customer Service
- UPC:
- 9781507779361
- Maximum Purchase:
- 3 units
- Binding:
- Paperback
- Publication Date:
- 2015-01-29
- Author:
- Sherron A. Stevens
- Language:
- english
- Edition:
- 1
Harvard Business School Press
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
$12.14 - $27.11
Toister Performance Solutions
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
$14.12 - $28.36
Customer Service Skills for Success
$16.93 - $68.34
HVAC Customer Service Handbook
$14.89 - $300.00