Whack-a-Mole: The Price We Pay For Expecting Perfection

We're going to hurt each other ... It's a fact of life, a cost of doing business. On the bright side, we can reduce the odds by embracing the concepts of Just Culture. Abandon our no harm, no foul approach to criminal liability, initiate meaningful tort reform by retiring the medical malpractice system, rewrite regulations and corporate policies that outlaw human error, reconsider society's perceptions of both wrongdoers and unjustly injured victims, and teach parents to think differently about their children's mistakes. Just Culture founder David Marx addresses regulators, attorneys, corporate CEOs, public policy makers, the media, and even parents to show that current social perspectives toward our inherent human fallibility have substantially hindered efforts to make the world a safer place to live. While his observations are primarily about American culture, the lessons are universal. Insightful, bold, and told through often humorous tales, Whack-a-Mole pushes readers to rethink accountability at work, at home, at play.