Communication Rx: Transforming Healthcare Through Relationship-Centered Communication

A proven prescription for effective communication that will empower health professionals to deliver the highest quality carefrom the Academy of Communication in Healthcare Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques arent enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationshipsbetween patients and providers, as well as among providersat the center of care. Now, for the first time, ACHs proven and effective methodology is detailed in this invaluable step-by-step guide. Youll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatmentsand improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill setand help others do the same In this practicaland potentially life-savingvolume, youll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry. To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name.