Decision-Making & Problem Solving

Purchasing and Supply Management (The Mcgraw-hill Series in Operations and Decision Sciences)

The Art of Choosing

The Art of Problem Solving: Accompanied by Ackoff's Fables

Prentice Hall Geometry Practice and Problem Solving Workbook Teacher's Guide

Managing Customer Relationships: A Strategic Framework

101 Creative Problem Solving Techniques: The Handbook of New Ideas for Business

Harvard Business Review

HBR's 10 Must Reads on Communication (with featured article The Necessary Art of Persuasion, by Jay A. Conger)

Brand: Duxbury/Thomson Learning

Making Hard Decisions with DecisionTools (Book and CD)

Warfighting

Spear Steven Spear Steven

The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition

Berkley

13 fatal errors managers make and how you can avoid them

Tools and Techniques for Structured Systems Analysis and Design