Information Management

Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management

How to Study (Ron Fry's How to Study Program)

Brand: Harvard Business Review Press

IT Governance: How Top Performers Manage IT Decision Rights for Superior Results

Brand: Morgan Kaufmann

Understanding Networked Applications: A First Course (The Morgan Kaufmann Series in Networking)

Brand: Springer

Object-Oriented Application Development Using the Cach Postrelational Database

Enterprise Architecture at Work: Modelling, Communication and Analysis (The Enterprise Engineering Series)

Prentice Hall

Processes, Systems, and Information: An Introduction to MIS

Principles of Data Management

Paul Beynon Davies

Business Information Systems

Information Technology Auditing (with ACL CD-ROM)

Implementing ITIL Change and Release Management

Soft Systems Methodology in Action (Import)