The Memory Jogger 2: Tools for Continuous Improvement and Effective Planning

Listed below are a few of the companies that contributed information for new tool examples and illustrations: (listed in order of the company name) - AT&T Technologies - Australian Army - Concord Hospital - Cook Childrens Health Plan - Greenville Hospital System - Hewlett-Packard - Holy Spirit Hospital - Marvin Windows and Doors - MI-LIFE - Nevada Power - PC Precision Engineering - Service Nova Scotia - Wesley Spectrum Services - Xerox Features: 23 Valuable Management and Planning, and Quality Control Tools - New Zing Wear case study (Written by Lisa Boisvert, BCLearning.com Reviewed by David Shields, Wal-Mart Stores, Inc.) - Expert tips - Storyboarding case study of 7-step model - Team guidelines - Tool selector chart, Quick tool finder - Fully indexed for quicker access